Last updated: April 28, 2026

At Justtcase, we understand that sometimes you may need to cancel an order. Our cancellation policy is designed to be as fair as possible.

Cancellation Window

You can cancel your order for a full refund at any time before the order has been shipped. Our orders are typically processed and shipped within 24 hours.

Once an order has been shipped, it cannot be cancelled. In this case, you will need to follow our Refund & Return Policy to return the item once you receive it.

How to Cancel an Order

To cancel your order, please contact us immediately at support@justcase.com with your order number and "Order Cancellation" in the subject line. We will do our best to accommodate your request.

Refunds for Cancellations

If your cancellation is successful, you will be automatically refunded on your original payment method within 5-7 business days.